Anonymous
map-marker Philadelphia, Pennsylvania

Cancel service

Nothing bad happened I just don't want the service anymore paid for an entire year which was my fault and can't get a prorated amount back

I'm not renewing for sure

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Jaeger Hib

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Verified Reviewer
| map-marker Annapolis, Maryland

ALLBLK charged my card after cancellation.

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I called ALLBLK and told them that they charged my card after I cancelled a month ago. The representive said it was not ALLBLK that charged my card.

I told the representative that I was looking at my bank statement and it said ALLBLK. The rep was rude and told me that she was going to disconnect the call because it was not them. She asked what kind of tv do I have. I told her ROKU.

She said call ROKU they did it. Called ROKU and they said they didn't charge my card.

They said that ALLBLK was an app and they did not have anything to do with that to call ALLBLK. I gave up and contacted my bank and they stopped the transaction.

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Resolved
Keta N

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Verified Reviewer
| map-marker Mccomb, Mississippi

Resolved: I wanna pay to watch allblk

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Updated by user Sep 22, 2024

Company fixed the issue and I have been provided with product replacement.

Original review Sep 22, 2024

I had a issue with Roku an they took my channels off my box Im trying to watch allblk I need my channel back on my Roku box Im very disappointed with yall

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User's recommendation: Yall over charged me

Deborah E Cnc

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Verified Reviewer

I was paying for this subscription I mean you were taking money from my debit card and I couldn't even watch the channel period! But steady charging me! I'm still not satisfied with this, and no refun

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You are still charging my card for a subscription that has been canceled. Moreover, I have never been able to watch the channel.

So for two months, you have charged me and I want my money refunded back to the card from which you took it. Please check your records.

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Loss:
$20
Pros:
  • Lyes
Cons:
  • More lyes

Preferred solution: Full refund

User's recommendation: DON'T SIGN UP AND SUBSCRIBE TO THIS CHANNEL

lisa Jgu

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Verified Reviewer
| map-marker Chicago, Illinois

It won't let me watch. It's saying too many people are using this account.

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My customer representative was very great at resolving my problems. Thanks so much for very quick customer service in answering right away and not having me wait 10 to 15 plus minutes. Keep up the great work Like Clapping .

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Anita C Txb

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Verified Reviewer

Correction of Access

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Paid through Roku, but no access. Actually spoke with representative that corrected errors and I finally have access because I plaid already and kept being asked to pay again and again. Billing representative corrected and I get my month still and I appreciate his help because email communication did not work

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Pros:
  • Great price
  • Great shows
Cons:
  • Should be able to communicate better with support

Preferred solution: Errors corrected and access to the streaming

User's recommendation: Yes, great TV

Resolved
Chirstina Tei

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Verified Reviewer
| map-marker Los Angeles, California

Resolved: Cancel payment get free trail instead

Updated by user Sep 16, 2024

Company fixed the issue and I have been provided with apology.

Original review Sep 01, 2024

I made a mistake and the representative helped me get everything I needed done I'm very happy with help

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User's recommendation: Call customer care

Yessenia Osh
map-marker Stone Mountain, Georgia

Paid for subscription but unable to watch channel

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I was very disappointed in the service I received today. I called the Roku.

Customer service was told that theyre having technical issues and I had to call back in 30 minutes after 30 minutes. I called back spoke with another agent. She could not figure out why I was getting an error message after, verifying that I did pay for the subscription. I am told that I have to pay for a second subscription from your error message on my TV.

The representative was not able to help me and told me that I had to call the allblk channel company and she could not give me a phone number. I had to Google it and find the number online is what I was told after being on the call for over an hour.

I called the allblk channel and after waiting for a long time, I received a message for me to leave a message to receive a call back the service overall and this experience is very disappointing. I felt like I did not receive the help and Customer Service that I shouldve received and my issue is still unresolved.

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Hadid A

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Verified Reviewer

Just horrible the shows look cheap. And trying to cancel my subscription is impossible. I feel like a hostage

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Unable to cancel this cheap app. So please cancel this ***

Just stop taking my money

Stop bullying me Im going to go to a lawyer for breech of contract and false advertising.

I was told cancel a t anytime. Ive been trying to cancel for a month. That dont seem like anytime to me.

Maybe thats the problem now with trying to support black culture. Im a black man and use to being screwed over

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Cons:
  • Entire app

Preferred solution: Full refund

Nyles Con

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tampa, Florida

About my service

ALLBLK TV - About my service

Roku cancelled my account after a few minutes of my purchases I guess so I was told by a allblk agent that they will create me a account with you all so you all will get me a credit I just need to know what steps I take now

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Jaray Qjy
map-marker Cupertino, California

I can’t cancel my subscription. They make it very difficult to cancel subscriptions

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No one had called me back so I can cancel. And I dont know if I have the right phone number to call them.

And I am pissed that I have to go through so much to cancel this subscription.

Because it wasnt this difficult to start my subscription process and I have to cancel it before 12 am tonight. Just get me the help that I requested.

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User's recommendation: Do not subscribe

Lillian Darlene H

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Verified Reviewer
| map-marker Alpharetta, Georgia

Unable to access the app.

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I am currently signed up to stream with All Black. I pay $5.99 per month.

However, when I go to open the app, it doesn't open. Instead, I get the option to purchase a subscription. I set up with Amazon Prime/BET+.

I've called each of them with no resolution. Please help.

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Deonta Mtl

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Verified Reviewer
| map-marker Chicago, Illinois

Customer service was professional

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The customer service representative was very helpful and professional in his response to my questions about my account

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User's recommendation: Great customer service very professional

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Anonymous
map-marker Columbus, Ohio

Streaming

I wasn't able to stream a show. I reached out to customer service and the issue was eventually resolved

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Anonymous
map-marker Norristown, Pennsylvania

Not happy

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ALLBLK TV - Not happy

Ad for Lets Settle boxing ppv said 530 start . Internet said 7 start.

Didnt start til l 745. Every 30 seconds into the show screen would cut to will resume shortly or blk tv right in middle of action

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Anonymous
map-marker Norristown, Pennsylvania

*** service

ALLBLK TV - *** service
ALLBLK TV - *** service - Image 2

I ordered lets settle ppv for 14.99. Add on BLK tv says 530 start but internet said 7 so I waited.

Never started until about 745 and literally every 30 seconds it would cut out with please stand by , well be right back for like 4 seconds, which made show irritating to watch. I definitely want my money back but I will never ever watch anything on this *** app. Worst experience ever. I am personal friends with many on the card but am sick and could not attend.

Thought this would be alternative. Ugghhh

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User's recommendation: In the words of Joe BidenDONT!!!

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